Support

We provide full technical support for all Phoenix Recovery users. The maximum response time is 48 hours but usually we reply within 24 hours. Please feel free contact us if you have any questions, technical notices or suggestions. We will be happy to assist you.

Help

You can find the answers to the most common questions in the online help section. Please check it first to solve you problem faster.

Contact us

E-mail: support@phoenix-recovery.com

You can also submit your query using this online form. Please check if you have entered your e-mail address correctly otherwise we will not be able to contact you.

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Main Features

FAT12/16/32, NTFS, NTFS5, EFS
Support for FAT12/16/32, NTFS and NTFS5 + EFS systems on various types of storage media including hard drives, floppy disks, memory cards or USB flash memory. More info...

Recovery damaged partions
The files can be recovered even if the partition is damaged or deleted. It is also possible if you have formatted the drive. The program will scan the physical drive to look for traces of defunct partition. More info...

Extended recovery for multimedia files
Phoenix Recovery is designed to recover all types of files but it has extended support for the most widely used file types: multimedia and MS Office files. For such files the program uses specific algorithms to make the recovery process faster and more reliable. More info...

Different Search Criterias
Deleted but recoverable files can be searched according to the multiple criteria: by filename, by mask, by date or by size. Also found recoverable files can be sorted according to these criteria. More info...